Service Request Management (Help and Support Tools) Download

Create, view and resolve service request work orders based upon.

Demo URL:

Main Features

  • Service Request (SR) Workbench
  • Converting Service Request to Work Order
  • CSV Export
  • PDF outputs (Travel Type, Parts, etc.)
  • Email Notifications
  • User Accounts
  • Security Conscious
  • Multi-language support


Create a new database in MySQL/MariaDB called “test_service”
Import the database from sql/default.sql
Modify accordingly the application/config/database.php file
Open application/config/config.php and modify the values to your need.

Nginx Configuration

Nginx configuration for running Service Request Management

server {
    listen       80;

    # Make site accessible from http://localhost/
    server_name localhost;

    root /var/www/;
    index index.php index.html index.htm;

    # Enable rewrite error log
    # error_log /var/log/nginx/localhost.error_log debug;
    # rewrite_log on;

    # Any HTTP request other than those for assets folder, files folder and robots.txt
    # is treated as a request for your index.php file.
    location ~* ^/(assets|uploads|robots.txt) { }
    location / {
        try_files $uri $uri/ /index.php?/$request_uri;

    # Pass the PHP scripts to FastCGI server listening on
    location ~ .php$ {
        fastcgi_index  index.php;
        fastcgi_param  SCRIPT_FILENAME  /var/www/$fastcgi_script_name;
        include        fastcgi_params;

    # Deny access to .htaccess files, if Apache's document root
    # concurs with Nginx's one
    location ~ /.ht {
        deny  all;


<web-app xmlns="" 

  <resin:Dispatch regexp=".">

  <resin:Dispatch regexp=".php"/>

  <resin:Forward regexp="^(.*)$" target="/index.php/$1"/>


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- Service Request Management (Help and Support Tools) Download
Free PHP Scripts downloads, problem management, request management, service request management, service request system, support request management, work order creation

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